Refund policy

Last updated: 14 October 2026

50% refund, at any time

After you buy a brick, you can ask for a refund of 50% of the price you paid for it at any time. There is no deadline and you do not need to give a reason. You can ask for a refund for one brick or for several bricks from the same order.

How to ask

Email us at mytechnocouriercy@gmail.com or use our Contact page. Please include your order number and the number of each brick you want refunded (for example, Brick #000123). Ask from the email address you used for the order, so we can confirm the bricks are yours.

What happens next

• We confirm your request by email, usually within 3 working days.
• We refund 50% of the price paid for each brick to the original payment method. Your bank may take a few more days to show it.
• A refunded brick is removed from your account and from the wall. Its number goes back on sale and can be bought by someone else.
• Refunded bricks still count towards the limit of 5 bricks per customer.
• A brick you have already given to someone else can no longer be refunded to you.

Your legal rights

This policy is in addition to your rights under the law and does not limit them.